Ecamm Live: Troubleshooting

Steps to quickly solve common problems with Ecamm Live.

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25 articles in this collection
Written by Glen Aspeslagh, Midori, Ken Aspeslagh and 1 other

General

✅ Platform Status: No Issues Reported

Written by Glen Aspeslagh
Updated over a week ago

Internet Connection Requirements

Written by Midori
Updated over a week ago

Screenshare Mode Shows Only The Desktop Picture

In macOS 10.15 Catalina or newer, Ecamm Live needs permission to share your screen.

Written by Glen Aspeslagh
Updated over a week ago

iPhone or iPad Screen Not Showing Up in Ecamm Live

If your iOS device isn't showing up as a camera source when connected via USB, try these steps.

Written by Glen Aspeslagh
Updated over a week ago

How to Use Virtual Cam in Google Meet

How to use Ecamm Live's virtual camera within Google Meet video conferencing.

Written by Katie Fawkes
Updated over a week ago

Ensuring That ProPresenter Slides Have a Transparent Background

When using ProPresenter to overlay text and graphics, it's important that your presentation and slide backgrounds are transparent.

Written by Glen Aspeslagh
Updated over a week ago

Virtual Camera Doesn't Show Up In Apps

Troubleshooting when virtual cam doesn't show up as expected.

Written by Glen Aspeslagh
Updated over a week ago

How to use Ecamm Live with Google Hangouts

Bring all of Ecamm Live's features into Google Hangouts using virtual camera.

Written by Katie Fawkes
Updated over a week ago

Freeze on Launch in macOS 10.15 Catalina Caused By EpocCam

We've had some reports of Ecamm Live freezing up on launch after updating to Catalina. Fortunately, it's an easy fix!

Written by Glen Aspeslagh
Updated over a week ago

Using Custom Stream Key Fails with "An unknown error occurred"

Using Custom Stream Key may not work if your network or firewall is blocking certain network ports.

Written by Ken Aspeslagh
Updated over a week ago

Camera Issues

Troubleshooting HDMI Encoders

How to troubleshoot when connecting a USB-based HDMI encoder such as an Elgato Cam Link to your Mac.

Written by Glen Aspeslagh
Updated over a week ago

Troubleshooting Blackmagic Devices

Some steps to track down issue with Black magic's popular Ultrastudio Mini Recorder encoder and other Blackmagic devices.

Written by Glen Aspeslagh
Updated over a week ago

Using a Canon DSLR via USB

Troubleshooting using your Canon DSLR as a webcam over USB.

Written by Ken Aspeslagh
Updated over a week ago

Privacy Settings for Canon DSLR USB Connection

In macOS 10.15.2 Catalina or newer, Ecamm Live needs permission to us your DSLR as as a webcam over USB.

Written by Ken Aspeslagh
Updated over a week ago

Virtual Camera Looks Mirrored

Why do your images and text look flipped backwards when you use the Ecamm Live Virtual Camera in Skype, Zoom, Google, and other apps?

Written by Ken Aspeslagh
Updated over a week ago

Virtual Cam and Chrome

Written by Midori
Updated over a week ago

Using the Elgato HD60S with Ecamm Live

HD60S does not show up in Mac apps automatically. Here's how you can get it to work.

Written by Glen Aspeslagh
Updated this week

EpocCam Missing After Update To Catalina

EpocCam may no longer show up in Ecamm Live after updating to macOS 10.15 Catalina.

Written by Glen Aspeslagh
Updated over a week ago

Streaming to Facebook

Going Live to a Facebook Group

Details and troubleshooting for live streaming to Facebook Groups

Written by Ken Aspeslagh
Updated over a week ago

Adding Yourself as an Admin for a Facebook Group linked to a Page

Written by Glen Aspeslagh
Updated over a week ago

Restrictions on Facebook Group Comments

Written by Midori
Updated over a week ago

Where to Find Facebook Pages and Groups

Written by Midori
Updated over a week ago

Broadcasts to Facebook Profile Aren't Public

What to do if broadcasts to your Facebook Profile are only visible to Friends even though you've picked Public in Ecamm Live.

Written by Glen Aspeslagh
Updated over a week ago

Editing the Description of a Scheduled Broadcast

Written by Midori
Updated over a week ago

Adding or Updating a Facebook Scheduled Announcement Image

Written by Glen Aspeslagh
Updated over a week ago