Ecamm Live: Troubleshooting

Steps to quickly solve common problems with Ecamm Live.

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18 articles in this collection
Written by Glen Aspeslagh, Midori, Ken Aspeslagh and 1 other

How to Use Skype to Interview Guests

Here's how to set up Skype to bring on guests on Ecamm Live.
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Written by Katie Fawkes
Updated this week

How to use Ecamm Live with Google Hangouts

Bring all of Ecamm Live's features into Google Hangouts using virtual camera.
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Written by Katie Fawkes
Updated over a week ago

Using a Canon DSLR via USB

Troubleshooting using your Canon DSLR as a webcam over USB.
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Written by Ken Aspeslagh
Updated over a week ago

✅ Platform Status: No Issues Reported

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Written by Glen Aspeslagh
Updated over a week ago

Screenshare Mode Shows Only The Desktop Picture

In macOS 10.15 Catalina or newer, Ecamm Live needs permission to share your screen.
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Written by Glen Aspeslagh
Updated over a week ago

Privacy Settings for Canon DSLR USB Connection

In macOS 10.15.2 Catalina or newer, Ecamm Live needs permission to us your DSLR as as a webcam over USB.
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Written by Ken Aspeslagh
Updated over a week ago

Elgato HD60S Is Not Compatible with Ecamm Live

HD60S does not show up in Mac apps. However, the HD60S+ works!
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Written by Glen Aspeslagh
Updated over a week ago

Freeze on Launch in macOS 10.15 Catalina Caused By EpocCam

We've had some reports of Ecamm Live freezing up on launch after updating to Catalina. Fortunately, it's an easy fix!
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Written by Glen Aspeslagh
Updated over a week ago

Virtual Cam and Chrome

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Written by Midori
Updated over a week ago

iPhone or iPad Screen Not Showing Up in Ecamm Live

If your iOS device isn't showing up as a camera source when connected via USB, try these steps.
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Written by Glen Aspeslagh
Updated over a week ago

EpocCam Missing After Update To Catalina

EpocCam may no longer show up in Ecamm Live after updating to macOS 10.15 Catalina.
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Written by Glen Aspeslagh
Updated over a week ago

Internet Connection Requirements

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Written by Midori
Updated over a week ago

Where to Find Facebook Pages and Groups

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Written by Midori
Updated over a week ago

Restrictions on Facebook Group Comments

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Written by Midori
Updated over a week ago

Broadcasts to Facebook Profile Aren't Public

What to do if broadcasts to your Facebook Profile are only visible to Friends even though you've picked Public in Ecamm Live.
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Written by Glen Aspeslagh
Updated over a week ago

Editing the Description of a Scheduled Broadcast

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Written by Midori
Updated over a week ago

Adding or Updating a Facebook Scheduled Announcement Image

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Written by Glen Aspeslagh
Updated over a week ago

Adding Yourself as an Admin for a Facebook Group linked to a Page

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Written by Glen Aspeslagh
Updated over a week ago