Ecamm Live: Troubleshooting

Steps to quickly solve common problems with Ecamm Live.

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25 articles in this collection
Written by Glen Aspeslagh, Midori, Ken Aspeslagh and 1 other
General

✅ Platform Status: No Issues Reported

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Written by Glen Aspeslagh
Updated over a week ago

Internet Connection Requirements

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Written by Midori
Updated over a week ago

Screenshare Mode Shows Only The Desktop Picture

In macOS 10.15 Catalina or newer, Ecamm Live needs permission to share your screen.
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Written by Glen Aspeslagh
Updated over a week ago

iPhone or iPad Screen Not Showing Up in Ecamm Live

If your iOS device isn't showing up as a camera source when connected via USB, try these steps.
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Written by Glen Aspeslagh
Updated over a week ago

How to Use Virtual Cam in Google Meet

How to use Ecamm Live's virtual camera within Google Meet video conferencing.
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Written by Katie Fawkes
Updated over a week ago

Ensuring That ProPresenter Slides Have a Transparent Background

When using ProPresenter to overlay text and graphics, it's important that your presentation and slide backgrounds are transparent.
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Written by Glen Aspeslagh
Updated over a week ago

Virtual Camera Doesn't Show Up In Apps

Troubleshooting when virtual cam doesn't show up as expected.
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Written by Glen Aspeslagh
Updated over a week ago

How to use Ecamm Live with Google Hangouts

Bring all of Ecamm Live's features into Google Hangouts using virtual camera.
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Written by Katie Fawkes
Updated over a week ago

Freeze on Launch in macOS 10.15 Catalina Caused By EpocCam

We've had some reports of Ecamm Live freezing up on launch after updating to Catalina. Fortunately, it's an easy fix!
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Written by Glen Aspeslagh
Updated over a week ago

Using Custom Stream Key Fails with "An unknown error occurred"

Using Custom Stream Key may not work if your network or firewall is blocking certain network ports.
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Written by Ken Aspeslagh
Updated over a week ago