Due to a recent Facebook change, we've seen this issue reported for some users who are logged into Facebook as a business rather than a personal profile. Fix this by logging in as a personal Profile instead. Please try the following steps:
- Go to facebook.com and log in as your business if you're not already.
- Go here: http://facebook.com/settings?tab=business_tools
- Remove Ecamm Live from the list of business integrations.
- On Facebook, go to Settings, and then Page Roles.
- Ensure that your personal Facebook profile is an Admin for your Business Page.
- If it is not, invite your Facebook profile to be an Admin.
- Log out of Facebook and now log back into Facebook as your personal profile.
- Accept the invitation to become an Admin for your business.
- Now, in Ecamm Live, click the blue Login button and log into your personal Facebook account.
- Pick your business from the Post as menu.