Starting or scheduling live video to certain Facebook Groups may result in an error message. Unable to Start Streaming or Unable to Schedule.

These Groups appear to have some additional settings which are not found on most Groups. Included among these extra settings is a Post Formats setting.

If you see this Post Formats section, click the pencil icon, and you'll see a list of allowed formats. Ensure that Live is enabled.

Note that if you do not see the Post Formats section for your Group, then your error message is being caused by a different issue. Try these steps here, visit our Group article, or contact our support team for help.

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