Ecamm Network

How to identify the details of your Mac computer

Identifying your Mac

Ecamm Live's internet connection requirements

Ecamm Live needs permission to share your screen.

If your iOS device isn't showing up as a camera source when connected via USB, try these steps.

Details on limitations for various streaming platforms.

What to check if your Mac can't connect to ecamm.com, or you're getting a connection error in Ecamm Live.

If Ecamm Live becomes unresponsive, a Sample Trace will help our engineers diagnose the problem.

Ecamm Live plays a sound when someone comments on your stream. You can turn this off.

YouTube broadcasts scheduled using YouTube Studio may inadvertently be created as "Webcam" streams, which do not work with Ecamm Live.

Details on how to avoid an echo in your live broadcasts and recordings when Skype guests speak.

Using Custom Stream Key may not work if your network or firewall is blocking certain network ports.

Two-Factor Authentication on Switchboard Live can cause a problem on login in Ecamm Live

What are Background Items and should I allow them to run?

Find answers and get help from Intercom Support and Community Experts

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