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Removing and Re-Adding Ecamm Live to Facebook
Removing and Re-Adding Ecamm Live to Facebook

Facebook permission issues can sometimes be fixed by following these steps.

Updated over 10 months ago

Facebook permission issues can sometimes be fixed by removing Ecamm Live from your Facebook account and then re-adding it. This process will not remove any posts or change the content on your business Pages or Profile.

To do this, follow these steps:

  1. Go to Facebook, and ensure that you have picked your personal profile in the top-right corner menu.

  2. Once you've picked your personal profile, go here: http://facebook.com/settings?tab=business_tools

  3. Remove Ecamm Live for Mac from the list of business integrations by clicking the blue Remove button.

  4. Once it has been removed, quit and re-open Ecamm Live on your Mac. When it re-opens, you should see a message that Facebook needs to be re-authorized. Follow the prompts to give Ecamm Live permission to post.

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