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Removing and Re-Adding Ecamm Live to Facebook
Removing and Re-Adding Ecamm Live to Facebook

Facebook permission issues can sometimes be fixed by following these steps.

Updated over 5 months ago

Facebook permission issues can sometimes be fixed by removing Ecamm Live from your Facebook account and then re-adding it. This process will not remove any posts or change the content on your business Pages or Profile.

To do this, follow these steps:

  1. Go to Facebook, and ensure that you have picked your personal profile in the top-right corner menu.

  2. Once you've picked your personal profile, go here: http://facebook.com/settings?tab=business_tools

  3. Remove Ecamm Live for Mac from the list of business integrations by clicking the blue Remove button.

  4. Once it has been removed, quit and re-open Ecamm Live on your Mac. When it re-opens, you should see a message that Facebook needs to be re-authorized. Follow the prompts to give Ecamm Live permission to post.

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