By Midori and 2 others3 authors11 articles
No Device ConnectedTroubleshooting steps when PhoneView says "no device connected"
PhoneView & iOS 15About PhoneView's Support for iOS 15
Call Log Not Showing Up With iOS 13 or iOS 14As of iOS 13, backup encryption must be activated in order for PhoneView to access an iPhone's Call Log
iTunes Backups Not Available in PhoneViewPhoneView needs "Full Disk Access" to access iTunes backups.
Activating Encrypted BackupsAs of iOS 13, encrypted backups must be turned on in order for PhoneView to access your Call Logs.
Finding Your iTunes Backup PasswordDetails on how to find your iTunes backup password from your Mac
Sending a PhoneView Diagnostic LogHow to send a diagnostic log for PhoneView
Error Copying Photos From PhoneViewDetails on how to troubleshoot errors copying photos from PhoneView
No Voicemails Show Up in PhoneViewDetails on what kind of voicemails PhoneView can access
Where PhoneView Got The Icon That It's Using For Sent MessagesDetails on the icon used for messages accessed via PhoneView
Viewing Files Saved in PhoneView's "Disk Mode" on Your iOS DeviceDetails on viewing saved files in Disk Mode