PhoneView will display an error message (usually Error 1) when a photo cannot be found on the device. This is usuallya sign that the iOS device is using Apple's iCloud Photo Library feature. When iCloud Photo Library is activated, photos are no longer stored on the iOS device.
Error Copying Photos From PhoneView
Details on how to troubleshoot errors copying photos from PhoneView
Written by Glen Aspeslagh. Updated over a week ago
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