Using a Canon DSLR for your Ecamm Live broadcast is a great way to have a professional looking stream. 

Be sure to read Intro to Using Canon DSLRs with Ecamm Live first for important setup steps.

Still having trouble? Here's some troubleshooting steps:

First, always make sure your Ecamm Live is up to date: Choose Check for Updates from Ecamm Live menu.

Camera NOT showing up in Ecamm Live in the Camera menu on the menubar:

Turn off Wifi and NFC

Some Canon models have Wi-Fi or Wi-Fi and NFC wireless connections. These must be disabled in the camera’s on-screen settings to allow Ecamm Live to receive video from your camera.

Put Your Camera in Picture Mode

Ensure that your Canon is set to the normal mode that you’d use to take photos. There isn’t any need to put it in video capture mode or playback mode.
Try the P mode on the dial.

Try a Different USB Cable

Some USB cables are "charge only" and won't let the data through. Try a different USB cable, preferably one that came with the camera.

Check Catalina Security Permissions

The first time you connected the camera and opened Ecamm, Catalina asks for permission to access Photos and Removable Volumes. You must accept these permissions to allow camera access over USB.

 If you denied these permissions by accident, you can reset them in the Privacy Preferences.

Camera showing up in Ecamm Live but grayed out/showing pulsing camera icon.

Remove Memory Card

Take the SD or CF card out of your camera before each time you use it for streaming. Put it somewhere safe so you don't lose it!

Connect Your Camera Directly to the Mac

If possible, connect the USB cable directly to your Mac. Connections through USB hubs may not connect or be reliable for high-bandwidth devices, such as cameras. Other high bandwidth devices like webcams and microphones can also cause a drain on the bandwidth available to the Canon.

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