If you have an Ecamm Live account, but don't know your password, click Don't remember your password? in the sign in window to reset it. You will receive an email with instructions on how to reset your password. Please note: if you do not receive a reset password email it means there isn't an account associated with the email address provided. Please check the email address entered to ensure it's the email address used to set-up the account.

If you do not have an Ecamm Live account, then you'll need to create one. Click on Sign Up tab, enter your email address, and choose a password.
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If you see the message "Ecamm Live would like to make changes" screen, this is asking for your Mac’s admin password, which you created when first setting up your Mac. We need this in certain instances to install audio and video drivers.