# Ecamm Help Center > Advice and answers from the Ecamm Team ## Getting Started with Ecamm - [Download Ecamm](https://support.ecamm.com/en/articles/3496731-download-ecamm.md): Access to the Ecamm Download - [What Can Ecamm Do?](https://support.ecamm.com/en/articles/3323363-what-can-ecamm-do.md): Why choose to use a Mac app to live stream and record videos? Because Ecamm gives you superpowers. - [The Main Window](https://support.ecamm.com/en/articles/3323372-the-main-window.md): Getting started with Ecamm. - [Ecamm's System Requirements](https://support.ecamm.com/en/articles/3219050-ecamm-s-system-requirements.md): Required hardware and software to use Ecamm - [About the Ecamm Trial](https://support.ecamm.com/en/articles/3217761-about-the-ecamm-trial.md): Details about the Ecamm trial - [Camera Mode](https://support.ecamm.com/en/articles/3323548-camera-mode.md): Everything you need to know about connecting and using cameras within Ecamm. - [The Mode Menu in Ecamm](https://support.ecamm.com/en/articles/6931520-the-mode-menu-in-ecamm.md): Choose between three modes in Ecamm - streaming, recording, or presenting. - [Creating and Scheduling a Broadcast](https://support.ecamm.com/en/articles/6931801-creating-and-scheduling-a-broadcast.md): Learn how to create a live stream in Ecamm. - [Streaming With Ecamm](https://support.ecamm.com/en/articles/6931862-streaming-with-ecamm.md): What to do during a live stream. - [The Video Source Switcher](https://support.ecamm.com/en/articles/3323554-the-video-source-switcher.md): How to use the video source switcher to select multiple sources and picture-in-picture. - [Screen Share Mode](https://support.ecamm.com/en/articles/3323578-screen-share-mode.md): How to share your screen in Ecamm. - [Video File Mode](https://support.ecamm.com/en/articles/3323607-video-file-mode.md): How to share pre-recorded videos and other features in the video file mode of Ecamm. - [Using Scenes](https://support.ecamm.com/en/articles/3323951-using-scenes.md): What are scenes and how do you create, use, and export them in Ecamm? - [Using Overlays](https://support.ecamm.com/en/articles/3323618-using-overlays.md): How to use overlays to add cameras, text, scrolling tickers, logos, graphics, countdowns, animations, lower-thirds, widgets and more. - [Playing Music and Sound Effects](https://support.ecamm.com/en/articles/3709967-playing-music-and-sound-effects.md): How to use Ecamm's Sound Effects window. - [Ecamm's Record-Only Mode](https://support.ecamm.com/en/articles/3216966-ecamm-s-record-only-mode.md): Everything you need to know about using the record-only feature - [Your First Facebook Live Broadcast](https://support.ecamm.com/en/articles/3217743-your-first-facebook-live-broadcast.md): An intro lesson on going live to Facebook using Ecamm. - [Adjusting Sound Levels](https://support.ecamm.com/en/articles/3324007-adjusting-sound-levels.md): How to adjust sound levels within Ecamm. - [Recording Your Broadcasts](https://support.ecamm.com/en/articles/3324006-recording-your-broadcasts.md): How to record and find recordings of your broadcasts, and record-only mode. - [Intro to Using Canon DSLRs with Ecamm](https://support.ecamm.com/en/articles/3280008-intro-to-using-canon-dslrs-with-ecamm.md): How to use Ecamm with your Canon EOS camera, step-by-step. - [Connecting your DSLR or Mirrorless camera via USB](https://support.ecamm.com/en/articles/3968730-connecting-your-dslr-or-mirrorless-camera-via-usb.md): Ecamm supports many DSLR cameras connected to the Mac with a USB cable. - [DSLR Cameras Supported over USB](https://support.ecamm.com/en/articles/3981111-dslr-cameras-supported-over-usb.md): DSLR Cameras you can use connected via USB - [Connecting an Audio Device](https://support.ecamm.com/en/articles/3821073-connecting-an-audio-device.md): How to connect an external microphone or other audio device to Ecamm. - [Ecamm Movie Tools](https://support.ecamm.com/en/articles/5030379-ecamm-movie-tools.md): Using Ecamm Movie Tools with Ecamm Recordings - [Using Ecamm with Castr.io](https://support.ecamm.com/en/articles/3868531-using-ecamm-with-castr-io.md): How to use Ecamm with Castr.io - [Importing Ecamm Marker file into Adobe Premiere Pro](https://support.ecamm.com/en/articles/8908456-importing-ecamm-marker-file-into-adobe-premiere-pro.md): There are a few quick steps to bring markers created using Ecamm into your Adobe Premiere Pro timeline. - [Ecamm Resources](https://support.ecamm.com/en/articles/3935495-ecamm-resources.md): Here are our resources, programs, shows, and recommended experts to help you learn more about Ecamm. - [Ecamm Resources for Spanish Speaking Members](https://support.ecamm.com/en/articles/4772889-ecamm-resources-for-spanish-speaking-members.md): All of our tutorials and resources for Spanish speaking Ecamm members. - [Ecamm Resources for French Speaking Members](https://support.ecamm.com/en/articles/4885643-ecamm-resources-for-french-speaking-members.md): Here are all of our tutorials and resources for French speaking Ecamm members. - [Ecamm Resources for German Speaking Members](https://support.ecamm.com/en/articles/4827095-ecamm-resources-for-german-speaking-members.md): All of our tutorials and resources for German speaking Ecamm members. - [Ecamm and Keynote: All Video Tutorials](https://support.ecamm.com/en/articles/4445513-ecamm-and-keynote-all-video-tutorials.md): Bradley Vinson teaches us how to use Ecamm and Keynote in this video tutorial series - [Discover Ecamm: All Tutorial Videos](https://support.ecamm.com/en/articles/3323109-discover-ecamm-all-tutorial-videos.md): Learn all of the features and functionality of Ecamm. - [Ecamm and Webinars](https://support.ecamm.com/en/articles/3850834-ecamm-and-webinars.md): How you can use Virtual Cam to bring Ecamm into your webinars. ## Ecamm: FAQ - [Moving Scenes and Overlays to Another Mac](https://support.ecamm.com/en/articles/3819218-moving-scenes-and-overlays-to-another-mac.md): Scenes and overlays can be exported to files that can be sent to other Macs running Ecamm - [FAQ: Ecamm System Requirements](https://support.ecamm.com/en/articles/4063613-faq-ecamm-system-requirements.md): Answers to our most frequently asked questions about Ecamm system requirements - [Ecamm Supported Platforms FAQ](https://support.ecamm.com/en/articles/4063687-ecamm-supported-platforms-faq.md): Our most frequently asked questions about Ecamm's supported platforms - [Gear Recommendations FAQ](https://support.ecamm.com/en/articles/4119743-gear-recommendations-faq.md): Our most frequently asked questions about gear and equipment recommendations - [Ecamm Use Cases FAQ](https://support.ecamm.com/en/articles/4119774-ecamm-use-cases-faq.md): Our most frequently asked questions about how to use Ecamm - [Ecamm and Graphics FAQ](https://support.ecamm.com/en/articles/4121614-ecamm-and-graphics-faq.md): Our most frequently asked questions about using graphics with Ecamm - [Interview Mode FAQ](https://support.ecamm.com/en/articles/4494648-interview-mode-faq.md): We've summarized the most frequently asked questions about our Interview feature. - [Multistreaming FAQ](https://support.ecamm.com/en/articles/4125577-multistreaming-faq.md): Here are our most frequently ask questions about streaming to multiple platforms simultaneously. - [Ecamm Windows \(PC\) Version](https://support.ecamm.com/en/articles/3217762-ecamm-windows-pc-version.md): Information about Ecamm for Windows \(PC\). - [Team Licenses for Ecamm](https://support.ecamm.com/en/articles/3975351-team-licenses-for-ecamm.md): Need to purchase and manage multiple seats? Ecamm makes it easy with Team Licenses. - [Can I use an eGPU with Ecamm?](https://support.ecamm.com/en/articles/4089066-can-i-use-an-egpu-with-ecamm.md): An eGPU \(external GPU\) can speed up some tasks, but is not necessary for Ecamm. ## Ecamm: Features - [Ecamm Standard and Pro Features Comparison](https://support.ecamm.com/en/articles/3217757-ecamm-standard-and-pro-features-comparison.md): Standard and Pro feature comparison for Ecamm - [Dual Mode](https://support.ecamm.com/en/articles/13453242-dual-mode.md): Designing, streaming, and recording in horizontal and vertical video formats. - [Dual Mode FAQ](https://support.ecamm.com/en/articles/14021376-dual-mode-faq.md): Common questions and answers about Dual Mode - [Designing in Dual Mode](https://support.ecamm.com/en/articles/14021307-designing-in-dual-mode.md): Tips and how-to for designing Dual Mode profiles and scenes - [Ecamm's Preferences Window](https://support.ecamm.com/en/articles/3324016-ecamm-s-preferences-window.md): Find out more about some of the other options in Ecamm's preferences. - [Ecamm Hot Keys](https://support.ecamm.com/en/articles/3372157-ecamm-hot-keys.md): How to quickly navigate around Ecamm and trigger actions using hot keys. - [Ecamm's Power Saver Mode](https://support.ecamm.com/en/articles/3868518-ecamm-s-power-saver-mode.md): What is Ecamm's Power Saver mode, why does it activate, and how can it be disabled? - [Zooming and Panning in Screen Share Mode](https://support.ecamm.com/en/articles/3216957-zooming-and-panning-in-screen-share-mode.md): How to zoom and pan in screen share mode with Ecamm - [The Camera Switcher](https://support.ecamm.com/en/articles/6931499-the-camera-switcher.md): Learn how to use Ecamm's powerful camera switcher. - [Ecamm's Built-in Internet Speed Test](https://support.ecamm.com/en/articles/6931546-ecamm-s-built-in-internet-speed-test.md): Use our speed test to easily determine if you're able to live stream and multistream effectively - [Creating a Music Playlist](https://support.ecamm.com/en/articles/3819226-creating-a-music-playlist.md): Here's how to add more than one music file to Ecamm and play each file in succession. - [Triggering macOS Shortcuts](https://support.ecamm.com/en/articles/6044412-triggering-macos-shortcuts.md): Ecamm has support for automatically running macOS shortcuts. - [Presenting Slideshows with Apple Keynote and Ecamm](https://support.ecamm.com/en/articles/3217749-presenting-slideshows-with-apple-keynote-and-ecamm.md): How to present a slideshow using Apple Keynote - [Using Profiles](https://support.ecamm.com/en/articles/5666230-using-profiles.md): Ecamm Profiles are an easy way to organize your shows and productions. - [Presenting PowerPoint with Ecamm](https://support.ecamm.com/en/articles/3931526-presenting-powerpoint-with-ecamm.md): How to broadcast a PowerPoint presentation, and optionally add a Picture-in-Picture window or Green Screen. - [Ecamm Preview Mode](https://support.ecamm.com/en/articles/5256618-ecamm-preview-mode.md): Getting started with preview mode - [Using Live Motion](https://support.ecamm.com/en/articles/10751152-using-live-motion.md): Ecamm animates changes to overlays when you switch between scenes. - [Broadcasting your iPhone or iPad's Screen](https://support.ecamm.com/en/articles/3216964-broadcasting-your-iphone-or-ipad-s-screen.md): You can share your iPhone or iPad's screen into your live stream, and also play sound from the device. - [Ecamm's Recording Feature](https://support.ecamm.com/en/articles/3216954-ecamm-s-recording-feature.md): Ecamm's recording feature works automatically. - [Recording Isolated Audio and Video](https://support.ecamm.com/en/articles/6925577-recording-isolated-audio-and-video.md): Ecamm can record isolated \(ISO\) audio and video tracks to make post editing and repurposing a breeze. - [Edit in Descript](https://support.ecamm.com/en/articles/6930865-edit-in-descript.md): Use our powerful Descript integration to create a streamlined process for repurposing videos. - [Streaming and Recording in 4K](https://support.ecamm.com/en/articles/3336134-streaming-and-recording-in-4k.md): Learn how to stream and record video with 4K resolution. - [Creating Animations and Graphics using Text Overlays](https://support.ecamm.com/en/articles/5145389-creating-animations-and-graphics-using-text-overlays.md): Here's how to use Ecamm's Text Overlays to create professional graphics and animations. No other software needed! - [Adding a Lower Third](https://support.ecamm.com/en/articles/3216953-adding-a-lower-third.md): How to add a lower third using Ecamm's overlays feature - [How To Automatically Hide Comment Overlays](https://support.ecamm.com/en/articles/3980617-how-to-automatically-hide-comment-overlays.md): Instructions on how to turn on the option to automatically hide comment overlays. - [Resizing an Overlay](https://support.ecamm.com/en/articles/3216972-resizing-an-overlay.md): How to resize an overlay - [Cropping an Overlay](https://support.ecamm.com/en/articles/5666325-cropping-an-overlay.md): How to crop an overlay. - [Changing the Opacity \(Transparency Level\) of an Overlay](https://support.ecamm.com/en/articles/4089076-changing-the-opacity-transparency-level-of-an-overlay.md): You can make your text, image, and camera overlays be see-through by adjusting the opacity. - [Creating a Scrolling Ticker Overlay](https://support.ecamm.com/en/articles/3952930-creating-a-scrolling-ticker-overlay.md): Easy steps to add scrolling text to your Ecamm broadcast. - [Using Web Widget Overlays](https://support.ecamm.com/en/articles/3897737-using-web-widget-overlays.md): How to use widget in Ecamm. - [Presenting a PDF in Ecamm](https://support.ecamm.com/en/articles/3897758-presenting-a-pdf-in-ecamm.md): How to show a PDF presentation in Ecamm with a camera Picture-in-Picture. - [How to Add Your Branded Colors to Your Live Streams](https://support.ecamm.com/en/articles/3660532-how-to-add-your-branded-colors-to-your-live-streams.md): How to add your brand's colors to lower thirds in your live stream using specific HEX color codes. - [Duplicating an Overlay](https://support.ecamm.com/en/articles/3897725-duplicating-an-overlay.md): How to quickly duplicate an overlay. - [Movie Overlays with Transparency](https://support.ecamm.com/en/articles/3868545-movie-overlays-with-transparency.md): What movie format do you need for a movie overlay with transparency? - [Exporting a Movie with Transparency in Apple Keynote](https://support.ecamm.com/en/articles/3972849-exporting-a-movie-with-transparency-in-apple-keynote.md): There's an extra hidden step when exporting a movie from Keynote if you want it to have a transparent background. - [Using HTML Code in a Widget Overlay](https://support.ecamm.com/en/articles/10860640-using-html-code-in-a-widget-overlay.md): You can add HTML code as a local HTML file, and then drag it into Ecamm! - [Camera Effects](https://support.ecamm.com/en/articles/3323565-camera-effects.md): How to use camera effects like green screen, zoom & pan, and more. - [Using Green Screen](https://support.ecamm.com/en/articles/3819265-using-green-screen.md): Ecamm can replace your green background with an image or video clip. - [Size and Shape for Green Screen Backgrounds](https://support.ecamm.com/en/articles/3868338-size-and-shape-for-green-screen-backgrounds.md): What size and shape to make your custom Green Screen background image. - [Using the Virtual Camera \(Pro Only\)](https://support.ecamm.com/en/articles/3216951-using-the-virtual-camera-pro-only.md): How to use the Virtual Camera feature \(Pro Only\) - [Using the Ecamm Virtual Webcam & Virtual Mic](https://support.ecamm.com/en/articles/3324028-using-the-ecamm-virtual-webcam-virtual-mic.md): How to use the virtual camera and virtual microphone to see Ecamm's video and hear audio in other apps. - [How to use Ecamm with Google Chat](https://support.ecamm.com/en/articles/3703335-how-to-use-ecamm-with-google-chat.md): Bring all of Ecamm's features into Google Chat using virtual camera. - [How To Use Virtual Cam in Microsoft Teams](https://support.ecamm.com/en/articles/3868506-how-to-use-virtual-cam-in-microsoft-teams.md): How to use Ecamm's virtual camera within Microsoft Teams video conferencing. - [How To Use Virtual Cam in Google Meet](https://support.ecamm.com/en/articles/3820723-how-to-use-virtual-cam-in-google-meet.md): How to use Ecamm's virtual camera within Google Meet video conferencing. - [Using Virtual Camera with Zoom](https://support.ecamm.com/en/articles/3833908-using-virtual-camera-with-zoom.md): How to send the output of Ecamm to Zoom. - [Using Ecamm with Zoom](https://support.ecamm.com/en/articles/3829692-using-ecamm-with-zoom.md): Here are the two ways that Ecamm Pro can enhance your Zoom conferences. - [Using Ecamm to Broadcast Your Zoom Calls](https://support.ecamm.com/en/articles/3833915-using-ecamm-to-broadcast-your-zoom-calls.md): How to use Ecamm to stream your Zoom conference to your audience on Facebook or YouTube. - [Using the Virtual Mic \(Pro Only\)](https://support.ecamm.com/en/articles/5941707-using-the-virtual-mic-pro-only.md): How to use the Virtual Microphone feature. - [Ecamm's Sharing Window \(Pro Only\)](https://support.ecamm.com/en/articles/4004884-ecamm-s-sharing-window-pro-only.md): How to use Ecamm's Sharing Window feature. - [How To Use LUTs with Ecamm \(Pro Only\)](https://support.ecamm.com/en/articles/4284438-how-to-use-luts-with-ecamm-pro-only.md): A video tutorial on using the camera effects feature LUTs - [Automatic Business Page Crossposting \(Pro Only\)](https://support.ecamm.com/en/articles/3843130-automatic-business-page-crossposting-pro-only.md): How automatic crossposting works with Ecamm - [About Video Monitor \(Pro Only\)](https://support.ecamm.com/en/articles/3217773-about-video-monitor-pro-only.md): Everything you need to know about our the video monitoring feature - [How To Use an AirPlay Display for Video Monitoring](https://support.ecamm.com/en/articles/3300635-how-to-use-an-airplay-display-for-video-monitoring.md): Details on how to use an AirPlay Display with Ecamm - [Video and Audio Monitoring](https://support.ecamm.com/en/articles/3324029-video-and-audio-monitoring.md): How to use video and audio monitoring within Ecamm. - [Using a DeckLink Output Device with Ecamm](https://support.ecamm.com/en/articles/6509779-using-a-decklink-output-device-with-ecamm.md): Ecamm can use a Blackmagic Design DeckLink output device as a program monitor. - [Using Quarantined Audio Components](https://support.ecamm.com/en/articles/8577652-using-quarantined-audio-components.md): Newly installed audio components may not work because they are quarantined by Apple's Gatekeeper security. - [Using NDI Inputs](https://support.ecamm.com/en/articles/3812596-using-ndi-inputs.md): Ecamm supports using NDI inputs such as cameras and titles. - [About NDI Outputs \(Pro Only\)](https://support.ecamm.com/en/articles/3217780-about-ndi-outputs-pro-only.md): How to use NDI Outputs with Ecamm - [Showing NDI Titles When in Movie or Screenshare Mode](https://support.ecamm.com/en/articles/3812630-showing-ndi-titles-when-in-movie-or-screenshare-mode.md): To show NDI Titles over a movie or screen share, you must deselect the "Show NDI Titles Fullscreen" option. - [Using Ecamm with ProPresenter](https://support.ecamm.com/en/articles/3799922-using-ecamm-with-propresenter.md): How to add titles, lyrics and slides from ProPresenter to your Ecamm broadcast. - [Ensuring That ProPresenter Slides Have a Transparent Background](https://support.ecamm.com/en/articles/3816582-ensuring-that-propresenter-slides-have-a-transparent-background.md): When using ProPresenter to overlay text and graphics, it's important that your presentation and slide backgrounds are transparent. - [Using Ecamm with Faithlife Proclaim](https://support.ecamm.com/en/articles/3896838-using-ecamm-with-faithlife-proclaim.md): How to add your Proclaim slides to an Ecamm broadcast. ## Ecamm: General - [Ecamm User Manual](https://support.ecamm.com/en/articles/3204344-ecamm-user-manual.md): All the details on how to use Ecamm's features. - [Remote Control Preferences](https://support.ecamm.com/en/articles/6931454-remote-control-preferences.md): Use the Remote Control preferences to manage permission for third-party apps to control Ecamm. - [Ecamm Modification History](https://support.ecamm.com/en/articles/3280020-ecamm-modification-history.md): What we've changed over the years! - [Apple Silicon Macs vs Intel Macs](https://support.ecamm.com/en/articles/6930985-apple-silicon-macs-vs-intel-macs.md): Knowing the differences between Apple Silicon Macs and previous versions. - [Ecamm Affiliate Program](https://support.ecamm.com/en/articles/3217764-ecamm-affiliate-program.md): Refer friends and colleagues to Ecamm and earn money! - [Discrete Graphics Card Checkbox](https://support.ecamm.com/en/articles/4177393-discrete-graphics-card-checkbox.md): All about the Use Discrete Graphics Card for Main Screen checkbox in Ecamm's preferences. - [Ecamm on macOS 13 \(Ventura\) and Apple Silicon \(M-series\) Macs](https://support.ecamm.com/en/articles/4616420-ecamm-on-macos-13-ventura-and-apple-silicon-m-series-macs.md): Ecamm is compatible with macOS 12 \(Monterey\) and Apple's current Macs. - [Ecamm Requires Permission to Share Your Screen and Audio](https://support.ecamm.com/en/articles/10535687-ecamm-requires-permission-to-share-your-screen-and-audio.md): Ecamm may ask for permission to capture your screen contents or system audio. ## Ecamm: Ecamm for Zoom - [Using Ecamm for Zoom](https://support.ecamm.com/en/articles/9176591-using-ecamm-for-zoom.md): Detailed instructions for using the Ecamm for Zoom feature. - [Ecamm for Zoom FAQ](https://support.ecamm.com/en/articles/9179781-ecamm-for-zoom-faq.md): Common questions of Ecamm's Zoom integration. - [Ecamm for Zoom Capture Modes](https://support.ecamm.com/en/articles/9179398-ecamm-for-zoom-capture-modes.md): What are Zoom capture modes and why do they matter? - [Ecamm for Zoom Participant Video Resolution](https://support.ecamm.com/en/articles/9179741-ecamm-for-zoom-participant-video-resolution.md): How to get the best video resolution in Ecamm for Zoom. - [Using Ecamm for Zoom with Elgato Stream Deck](https://support.ecamm.com/en/articles/9421860-using-ecamm-for-zoom-with-elgato-stream-deck.md) ## Ecamm: Troubleshooting - [How do I Switch YouTube Channels in Ecamm v4.0?](https://support.ecamm.com/en/articles/6960867-how-do-i-switch-youtube-channels-in-ecamm-v4-0.md): Guide for Upgraders: Using Ecamm with two or more YouTube channels. - [Ecamm Platform Status](https://support.ecamm.com/en/articles/3204490-ecamm-platform-status.md): Find Ecamm's status page. - [Elgato Stream Deck Plugin Not Controlling Ecamm](https://support.ecamm.com/en/articles/9977416-elgato-stream-deck-plugin-not-controlling-ecamm.md): Troubleshoot Elgato Stream Deck plugin not connecting to Ecamm. - [Identifying your Mac](https://support.ecamm.com/en/articles/3216945-identifying-your-mac.md): How to identify the details of your Mac computer - [Internet Connection Requirements](https://support.ecamm.com/en/articles/3217768-internet-connection-requirements.md): Ecamm's internet connection requirements - [Screenshare Mode Shows Only The Desktop Picture](https://support.ecamm.com/en/articles/3412001-screenshare-mode-shows-only-the-desktop-picture.md): Ecamm needs permission to share your screen. - [iPhone or iPad Screen Not Showing Up in Ecamm](https://support.ecamm.com/en/articles/3448684-iphone-or-ipad-screen-not-showing-up-in-ecamm.md): If your iOS device isn't showing up as a camera source when connected via USB, try these steps. - [Errors Connecting to Ecamm Servers](https://support.ecamm.com/en/articles/3867631-errors-connecting-to-ecamm-servers.md): What to check if your Mac can't connect to ecamm.com, or you're getting a connection error in Ecamm. - [Creating a Sample Trace](https://support.ecamm.com/en/articles/5893920-creating-a-sample-trace.md): If Ecamm becomes unresponsive, a Sample Trace will help our engineers diagnose the problem. - [Disabling The Tick Sound When Comments Arrive](https://support.ecamm.com/en/articles/3812611-disabling-the-tick-sound-when-comments-arrive.md): Ecamm plays a sound when someone comments on your stream. You can turn this off. - [Scheduled YouTube Live Broadcast Doesn't Go Live](https://support.ecamm.com/en/articles/4943901-scheduled-youtube-live-broadcast-doesn-t-go-live.md): YouTube broadcasts scheduled using YouTube Studio may inadvertently be created as "Webcam" streams, which do not work with Ecamm. - [Using Custom Stream Key Fails with "An unknown error occurred"](https://support.ecamm.com/en/articles/3812656-using-custom-stream-key-fails-with-an-unknown-error-occurred.md): Using Custom Stream Key may not work if your network or firewall is blocking certain network ports. - [Problem Logging Into Switchboard Live: Account Screen Appears After Logging In](https://support.ecamm.com/en/articles/5589859-problem-logging-into-switchboard-live-account-screen-appears-after-logging-in.md): Two-Factor Authentication on Switchboard Live can cause a problem on login in Ecamm - [Ecamm's Background Items](https://support.ecamm.com/en/articles/6953894-ecamm-s-background-items.md): What are Background Items and should I allow them to run? - [Troubleshooting Elgato Prompter](https://support.ecamm.com/en/articles/9970801-troubleshooting-elgato-prompter.md): Steps to fix display issues with Elgato Prompter - [Security Prompt When Screensharing](https://support.ecamm.com/en/articles/9971964-security-prompt-when-screensharing.md): macOS 15 \(Sequoia\) will prompt the user once a month to enable screen capture. - [Why am I being asked to “Allow ‘Ecamm’ to find devices on local networks”?](https://support.ecamm.com/en/articles/9977370-why-am-i-being-asked-to-allow-ecamm-to-find-devices-on-local-networks.md): Ecamm needs local network access for certain network features. - [What to Do If You’ve Been Using Skype with Ecamm](https://support.ecamm.com/en/articles/10843166-what-to-do-if-you-ve-been-using-skype-with-ecamm.md): Here are your options now that Skype is no longer available. - [Adding a Manager to Your YouTube Brand Account](https://support.ecamm.com/en/articles/13004722-adding-a-manager-to-your-youtube-brand-account.md): Here's how to add a manager to your YouTube Brand Account so that they can live stream on your channel using Ecamm. - [Restrictions on Facebook Group Comments](https://support.ecamm.com/en/articles/3216985-restrictions-on-facebook-group-comments.md) - [Adding or Updating a Facebook Scheduled Announcement Image](https://support.ecamm.com/en/articles/3280026-adding-or-updating-a-facebook-scheduled-announcement-image.md) - [Broadcasts to Facebook Profile Aren't Public](https://support.ecamm.com/en/articles/3370114-broadcasts-to-facebook-profile-aren-t-public.md): What to do if broadcasts to your Facebook Profile are only visible to Friends even though you've picked Public in Ecamm. - [Missing Comments When Streaming to Facebook Profile](https://support.ecamm.com/en/articles/3868499-missing-comments-when-streaming-to-facebook-profile.md): Why comments may not show up in Ecamm when broadcasting to your Facebook Profile - [Switching From Business Login to Profile Login](https://support.ecamm.com/en/articles/4093912-switching-from-business-login-to-profile-login.md): How to switch from a business login to a personal profile login. - ["Something Went Wrong" when posting to Facebook as a Business Page](https://support.ecamm.com/en/articles/4092914-something-went-wrong-when-posting-to-facebook-as-a-business-page.md): What to do if you get the error message "Something Went Wrong" when trying to broadcast as a Facebook Business page. - [Editing the Description of a Scheduled Broadcast](https://support.ecamm.com/en/articles/3216984-editing-the-description-of-a-scheduled-broadcast.md) - [Unable To Start Streaming Error When Posting To a Facebook Group](https://support.ecamm.com/en/articles/4718668-unable-to-start-streaming-error-when-posting-to-a-facebook-group.md): How to remove Ecamm from Facebook to re-establish permissions. - [Facebook Group Doesn't Allow Live Video](https://support.ecamm.com/en/articles/5273236-facebook-group-doesn-t-allow-live-video.md): Facebook Groups may require an extra step to enable live video and scheduling. - [Scheduling and Time Zones](https://support.ecamm.com/en/articles/3859598-scheduling-and-time-zones.md): How time zones work when scheduling a broadcast on Facebook or YouTube. - [NetSkope Proxy Prevents Streaming to Facebook](https://support.ecamm.com/en/articles/8511018-netskope-proxy-prevents-streaming-to-facebook.md): NetSkope's proxy feature interfere's Ecamm's ability to stream to Facebook. - [RESOLVED: Facebook: Error Scheduling Broadcast](https://support.ecamm.com/en/articles/8515420-resolved-facebook-error-scheduling-broadcast.md): Some users are not able to schedule live streams to Facebook Pages. - [Facebook Pages Not Listed In Ecamm](https://support.ecamm.com/en/articles/8950393-facebook-pages-not-listed-in-ecamm.md): Troubleshoot Facebook Pages not showing up as a Destination in Ecamm - [Facebook Live Streaming Requirements](https://support.ecamm.com/en/articles/9440350-facebook-live-streaming-requirements.md): Beginning June 10, 2024, Facebook users need to meet certain requirements in order livestream. - [Removing and Re-Adding Ecamm to Facebook](https://support.ecamm.com/en/articles/9446777-removing-and-re-adding-ecamm-to-facebook.md): Facebook permission issues can sometimes be fixed by following these steps. - [Posting Comments to a Personal Facebook Profile from Ecamm](https://support.ecamm.com/en/articles/13754509-posting-comments-to-a-personal-facebook-profile-from-ecamm.md) - [Virtual Camera Looks Mirrored](https://support.ecamm.com/en/articles/3805937-virtual-camera-looks-mirrored.md): Why do your images and text look flipped backwards when you use the Ecamm Virtual Camera in Zoom, Google, and other apps? - [Virtual Camera Doesn't Show Up In Apps](https://support.ecamm.com/en/articles/3824881-virtual-camera-doesn-t-show-up-in-apps.md): Troubleshooting when virtual cam doesn't show up as expected. - [Virtual Camera Missing After Zoom Update](https://support.ecamm.com/en/articles/3889512-virtual-camera-missing-after-zoom-update.md): Some older versions of Zoom did not load virtual cameras. - [Zoom Video Quality when Using Virtual Camera](https://support.ecamm.com/en/articles/4320083-zoom-video-quality-when-using-virtual-camera.md): Details and troubleshooting steps for improving Zoom video quality - [Virtual Cam Not Showing Up in Chrome](https://support.ecamm.com/en/articles/3314607-virtual-cam-not-showing-up-in-chrome.md): Troubleshooting when virtual cam doesn't show up as expected in Chrome - [Virtual Camera Missing From Microsoft Teams](https://support.ecamm.com/en/articles/4343963-virtual-camera-missing-from-microsoft-teams.md): The latest version of MS Teams is required to use virtual cameras. - [Using Zoom's Web-based Client in Chrome](https://support.ecamm.com/en/articles/3918137-using-zoom-s-web-based-client-in-chrome.md): How to use Zoom's web-based client in Chrome. - ["Camera might be blocked" message in Google Meet](https://support.ecamm.com/en/articles/13688618-camera-might-be-blocked-message-in-google-meet.md): Why do I see a message in Google Meet saying that my camera might be blocked when using the Ecamm Virtual Camera? - ["Unable To Start The Call" in Chrome](https://support.ecamm.com/en/articles/4856151-unable-to-start-the-call-in-chrome.md): Steps to troubleshoot and fix the "Unable To Start The Call 😭" message in Google Chrome when guests try to join an Interview. - [Error When Starting Interview Mode](https://support.ecamm.com/en/articles/4694478-error-when-starting-interview-mode.md): Widespread proxy malware can prevent Interview Mode from working. Here's how to fix it. - [Troubleshooting HDMI Encoders](https://support.ecamm.com/en/articles/3805488-troubleshooting-hdmi-encoders.md): How to troubleshoot when connecting a USB-based HDMI encoder such as an Elgato Cam Link to your Mac. - [Troubleshooting Blackmagic Devices](https://support.ecamm.com/en/articles/3793772-troubleshooting-blackmagic-devices.md): Some steps to track down issue with Black magic's popular Ultrastudio Mini Recorder encoder and other Blackmagic devices. - [Troubleshooting a Canon DSLR via USB](https://support.ecamm.com/en/articles/3679171-troubleshooting-a-canon-dslr-via-usb.md): Troubleshooting using your Canon DSLR as a webcam over USB. - [Using the Elgato HD60S with Ecamm](https://support.ecamm.com/en/articles/3672557-using-the-elgato-hd60s-with-ecamm.md): HD60S does not show up in Mac apps automatically. Here's how you can get it to work. - [Canon EOS M50 Image Freezes](https://support.ecamm.com/en/articles/4018193-canon-eos-m50-image-freezes.md): When using the M50 over USB, it is necessary to have the viewfinder pointed outwards. - [Privacy Settings for Canon DSLR USB Connection](https://support.ecamm.com/en/articles/3629849-privacy-settings-for-canon-dslr-usb-connection.md): Ecamm needs permission to use your DSLR as a webcam over USB. - [Elgato Facecam Image Quality Issues](https://support.ecamm.com/en/articles/6213598-elgato-facecam-image-quality-issues.md): The 'USB Transfer Mode' setting in Elgato's Camera Hub software can affect image quality with the Facecam camera in Ecamm - [Significant Delay When Using a USB Webcam in 4K Mode](https://support.ecamm.com/en/articles/5704596-significant-delay-when-using-a-usb-webcam-in-4k-mode.md): An apparent bug in macOS Monterey and later causes a 1-2 second delay when USB webcams run in 4K mode. - [Apple's Reaction Effects](https://support.ecamm.com/en/articles/8519730-apple-s-reaction-effects.md): Apple's macOS 14 Sonoma adds system-wide animation reaction effects triggered by gestures. - [NDI not displaying video after updating to Sequoia](https://support.ecamm.com/en/articles/9977407-ndi-not-displaying-video-after-updating-to-sequoia.md) - [Network Cameras not working after updating to Sequoia](https://support.ecamm.com/en/articles/9977412-network-cameras-not-working-after-updating-to-sequoia.md) - [Issue Connecting Two or More DSLR Cameras via direct USB with macOS Sequoia](https://support.ecamm.com/en/articles/10193210-issue-connecting-two-or-more-dslr-cameras-via-direct-usb-with-macos-sequoia.md): If you are connecting two of the same DSLR camera \(Canon, Sony, Nikon\) to your Mac using USB, only one will show up after upgrading to macOS Sequoia. - [Turning Off App Sounds](https://support.ecamm.com/en/articles/3925367-turning-off-app-sounds.md): How to turn off apps sounds such as comment notifications. - [Microphones Mute During Video Playback](https://support.ecamm.com/en/articles/3922156-microphones-mute-during-video-playback.md): You can control whether or not the sound from your microphone is automatically muted when your camera is not on screen. - [Audio Issue with Blackmagic UltraStudio Mini Recorder and Desktop Video 11.6 and Newer](https://support.ecamm.com/en/articles/4306312-audio-issue-with-blackmagic-ultrastudio-mini-recorder-and-desktop-video-11-6-and-newer.md): Fixing an issue with the latest version of Blackmagic Desktop Video software when using Blackmagic UltraStudio Mini Recorder. - [Audio Sounds Wrong with the Zoom H4N](https://support.ecamm.com/en/articles/4302285-audio-sounds-wrong-with-the-zoom-h4n.md): How to work around a known issue with using the Zoom H4N as a USB microphone on a Mac. - [Echo Cancellation Not Available](https://support.ecamm.com/en/articles/3868552-echo-cancellation-not-available.md): There are two reasons why Ecamm's Echo Cancellation feature may not be available. - [Missing Audio in Ecamm](https://support.ecamm.com/en/articles/3868510-missing-audio-in-ecamm.md): Some steps to troubleshoot missing audio in Ecamm. - [Repeating Buzzing Noise when iPad is Connected](https://support.ecamm.com/en/articles/5893874-repeating-buzzing-noise-when-ipad-is-connected.md): Known Issue: When connected over USB, the iPad's sound includes a weird low sound every 10 seconds. - [Missing or Distorted Audio in Zoom or Teams](https://support.ecamm.com/en/articles/8280691-missing-or-distorted-audio-in-zoom-or-teams.md) - ["Error Capturing System Audio" when sharing from a specific application](https://support.ecamm.com/en/articles/12651133-error-capturing-system-audio-when-sharing-from-a-specific-application.md): You may receive an error when choosing to share audio from an application that has not yet played audio through your system output. ## Using Ecamm for Interviews - [Ecamm Interview Mode](https://support.ecamm.com/en/articles/4487302-ecamm-interview-mode.md): Getting Started with Interview Mode - [Using Interview Mode for Musical Guests](https://support.ecamm.com/en/articles/4575978-using-interview-mode-for-musical-guests.md): You can use Interview Mode to bring in a live musical guest, but there's a setting you should make first. ## Streaming Platforms - [Supported Streaming Platforms](https://support.ecamm.com/en/articles/3216952-supported-streaming-platforms.md): A list of all our supported streaming platforms - [Streaming Platform Requirements](https://support.ecamm.com/en/articles/6963894-streaming-platform-requirements.md): Details on limitations for various streaming platforms. - [How to Share Your Live Video Link](https://support.ecamm.com/en/articles/3864741-how-to-share-your-live-video-link.md): Where to access your links for broadcasts scheduled via Ecamm - [Creating an Image for a Scheduled Live Broadcast](https://support.ecamm.com/en/articles/3709254-creating-an-image-for-a-scheduled-live-broadcast.md): What size and shape should the Facebook or YouTube thumbnail image be? - [Going Live to a Facebook Group](https://support.ecamm.com/en/articles/3773403-going-live-to-a-facebook-group.md): Details and troubleshooting for live streaming to Facebook Groups - [Using Facebook Live Producer with Ecamm](https://support.ecamm.com/en/articles/4319584-using-facebook-live-producer-with-ecamm.md): Here's how to access Facebook Live Producer in order to make changes such as rescheduling or adding changing the announcement image. - [Getting a Permalink for a Scheduled Facebook Live](https://support.ecamm.com/en/articles/4740443-getting-a-permalink-for-a-scheduled-facebook-live.md): How to get a link to a Facebook Live announcement post. - [Creating a Facebook Poll](https://support.ecamm.com/en/articles/3945550-creating-a-facebook-poll.md): How to use Facebook Live Producer to create a poll while streaming with Ecamm. - [Using Ecamm for a Members-Only YouTube Live Broadcast](https://support.ecamm.com/en/articles/6790607-using-ecamm-for-a-members-only-youtube-live-broadcast.md): There are a few additional steps to broadcast in Members Only mode. - [Embedding YouTube Broadcasts and Live Chat](https://support.ecamm.com/en/articles/3805309-embedding-youtube-broadcasts-and-live-chat.md): How to embed a YouTube broadcast and live chat into a website. - [Multistreaming or Broadcasting to Multiple Platforms Simultaneously](https://support.ecamm.com/en/articles/3216974-multistreaming-or-broadcasting-to-multiple-platforms-simultaneously.md): How to broadcast to multiple platforms simultaneously using Ecamm. - [Broadcasting to OneStream Live](https://support.ecamm.com/en/articles/6044665-broadcasting-to-onestream-live.md): Ecamm integrates with OneStream Live for multi-streaming. - [Streaming to Instagram Live with Ecamm](https://support.ecamm.com/en/articles/3847198-streaming-to-instagram-live-with-ecamm.md): A step-by-step guide to using Instagram with Ecamm - [How to Stream to Amazon Live with Ecamm](https://support.ecamm.com/en/articles/6927590-how-to-stream-to-amazon-live-with-ecamm.md): Create engaging live selling streams on Amazon using Ecamm. - [Streaming Using a Stream Key](https://support.ecamm.com/en/articles/3217771-streaming-using-a-stream-key.md): Steps for streaming using an RTMP stream key. - [Streaming to Wowza Streaming Cloud](https://support.ecamm.com/en/articles/3280029-streaming-to-wowza-streaming-cloud.md): Details and instructions on how to stream to Wowza - [Streaming to X](https://support.ecamm.com/en/articles/9647527-streaming-to-x.md): As of July 2024, you now need a premium \(paid\) X account in order to live stream to the platform. ## Ecamm: Tools And Gear - [Ecamm Gear Guide & Recommended Equipment](https://support.ecamm.com/en/articles/3222235-ecamm-gear-guide-recommended-equipment.md): Our list of recommended cameras, mics and accessories - [Using Elgato Stream Deck with Ecamm](https://support.ecamm.com/en/articles/3370127-using-elgato-stream-deck-with-ecamm.md): Ecamm includes a StreamDeck plugin with 28 custom actions. - [Using Ecamm with AirTurn Pedals](https://support.ecamm.com/en/articles/3991322-using-ecamm-with-airturn-pedals.md): Here's how to change scenes in Ecamm using AirTurn Pedals. - [Recommended Apps and Services](https://support.ecamm.com/en/articles/3221603-recommended-apps-and-services.md): Our list of recommended software and web services. - [Graphics Packages and Overlays for Ecamm](https://support.ecamm.com/en/articles/5124226-graphics-packages-and-overlays-for-ecamm.md): Here are some of our recommended graphics packages, overlays, and tutorials to improve your live stream videos with branded assets. - [Using Loopback With Ecamm](https://support.ecamm.com/en/articles/3806002-using-loopback-with-ecamm.md): Ecamm provides a Virtual Camera and Mic to send audio and video to other apps. However Loopback can provide more advanced audio routing. ## Ecamm: Audio & Video Guides - [Using RØDECaster Pro II with Ecamm](https://support.ecamm.com/en/articles/6354393-using-rodecaster-pro-ii-with-ecamm.md): How to set up RØDE's RODECaster Pro II audio interface with Ecamm. - [Using RØDECaster Pro with Ecamm](https://support.ecamm.com/en/articles/4537205-using-rodecaster-pro-with-ecamm.md): How to avoid doubled audio when using RØDE's RODECaster Pro audio interface with Ecamm. - [Using Zoom PodTrak P8 with Ecamm](https://support.ecamm.com/en/articles/5232992-using-zoom-podtrak-p8-with-ecamm.md): How to avoid doubled audio when using Zoom's PodTrak P8 audio interface with Ecamm. - [When to Use Echo Cancellation](https://support.ecamm.com/en/articles/4001118-when-to-use-echo-cancellation.md): What the Enable Echo Cancellation checkbox does and when should you use it and when you should turn it off. - [Using an External Microphone for Interview Guests on iPhone and iPad](https://support.ecamm.com/en/articles/5704438-using-an-external-microphone-for-interview-guests-on-iphone-and-ipad.md): Some microphones work with iPhone and iPad web browsers and others don't. - [Syncing Audio and Video By Adding Mic Delay](https://support.ecamm.com/en/articles/3336077-syncing-audio-and-video-by-adding-mic-delay.md): Learn how to adjust mic delay when audio and video are not synced up. - [Using Cameras Connected via HDMI](https://support.ecamm.com/en/articles/3216960-using-cameras-connected-via-hdmi.md): How to connect a camera such as a DSLR, GoPro or camcorder with an HDMI connection to Ecamm. - [How to Use Continuity Camera as a Webcam in Ecamm](https://support.ecamm.com/en/articles/6952085-how-to-use-continuity-camera-as-a-webcam-in-ecamm.md): An easy way to use your iPhone as a webcam in Ecamm. - [Using a Canon DSLR or Mirrorless Camera as a Video Source](https://support.ecamm.com/en/articles/3216961-using-a-canon-dslr-or-mirrorless-camera-as-a-video-source.md): Details on how to use a Canon DSLR as a video source - [Using Your iPhone, iPad or Android Phone Camera with Ecamm](https://support.ecamm.com/en/articles/3865715-using-your-iphone-ipad-or-android-phone-camera-with-ecamm.md): Here are 3 ways to use your iOS or Android device's camera as a camera source in your Ecamm broadcasts! - [Using Your iPhone or iPad as a Camera Source Using the Shoot App](https://support.ecamm.com/en/articles/3650701-using-your-iphone-or-ipad-as-a-camera-source-using-the-shoot-app.md): How to use your iOS device as a camera in Ecamm using the Shoot app. - [Streaming with a 360° Camera](https://support.ecamm.com/en/articles/3217765-streaming-with-a-360-camera.md): Details on streaming via Ecamm with a 360° camera - [Ecamm and Mevo Cameras](https://support.ecamm.com/en/articles/3821145-ecamm-and-mevo-cameras.md): Using Ecamm with a Mevo camera. - [Ecamm and GoPro Cameras](https://support.ecamm.com/en/articles/3821146-ecamm-and-gopro-cameras.md): Ecamm can be used with a GoPro camera provided it has an HDMI port and is used with an HDMI encoder. - [Uninstalling the Canon EOS Utility Beta Webcam Plug-In](https://support.ecamm.com/en/articles/4313054-uninstalling-the-canon-eos-utility-beta-webcam-plug-in.md): Canon's EOS Utility Beta can cause Ecamm to crash. Here's how to uninstall their plug-in so it won't interfere with Ecamm. - [How to Prevent Sony DSLR from Powering Off Due to Temperature](https://support.ecamm.com/en/articles/4785373-how-to-prevent-sony-dslr-from-powering-off-due-to-temperature.md): The Sony Alpha series will sometimes automatically shut off due to temperature. You can mitigate this using these steps. ## Ecamm: Account & Billing - [Managing Your Ecamm Account](https://support.ecamm.com/en/articles/3217781-managing-your-ecamm-account.md): How To Change Your Account Name, Email Address or Password - [Ecamm: Accessing Invoices](https://support.ecamm.com/en/articles/3287740-ecamm-accessing-invoices.md): Here's how to get a PDF or print-out of your Ecamm billing details. - [Resetting Your Ecamm Password](https://support.ecamm.com/en/articles/3199322-resetting-your-ecamm-password.md): Help getting logged into your Ecamm account - [Managing Subscription Billing Information](https://support.ecamm.com/en/articles/3217784-managing-subscription-billing-information.md): Updating payment info and finding invoices. - [Uninstalling Ecamm](https://support.ecamm.com/en/articles/3216988-uninstalling-ecamm.md): Removing Ecamm, plus removing the virtual camera and system audio plugins. - [Switching From PayPal to Credit Card Billing](https://support.ecamm.com/en/articles/3851941-switching-from-paypal-to-credit-card-billing.md): How to switch from paying with PayPal to paying with a credit card. - [Switching from Monthly to Annual Billing](https://support.ecamm.com/en/articles/3851915-switching-from-monthly-to-annual-billing.md): How to switch your Ecamm account from a monthly to yearly billing cycle. - [Ecamm Subscription Cancellations](https://support.ecamm.com/en/articles/3851870-ecamm-subscription-cancellations.md): What happens when a subscription is cancelled. - [Ecamm Refund and Subscription Policy](https://support.ecamm.com/en/articles/3848114-ecamm-refund-and-subscription-policy.md): About Ecamm subscription refunds - [Upgrading to Ecamm Pro](https://support.ecamm.com/en/articles/3851819-upgrading-to-ecamm-pro.md): Instructions on how to upgrade your Standard plan to a Pro plan. - [Cancelling an Ecamm Subscription](https://support.ecamm.com/en/articles/3199313-cancelling-an-ecamm-subscription.md): Instructions on how to cancel your Ecamm subscription. ## General Support - [Software Updates](https://support.ecamm.com/en/articles/3216928-software-updates.md): How Ecamm software update work - [Return/Refund Policy](https://support.ecamm.com/en/articles/3216932-return-refund-policy.md): Refund Policy for All Software Programs - [Ecamm Network Software Licenses](https://support.ecamm.com/en/articles/3216935-ecamm-network-software-licenses.md): How Ecamm Licenses work - [Credit Card Declined](https://support.ecamm.com/en/articles/3216944-credit-card-declined.md): Details on declined transactions - [Installing Ecamm Software on Multiple Macs](https://support.ecamm.com/en/articles/3216941-installing-ecamm-software-on-multiple-macs.md): Information about installing Ecamm licenses on multiple Macs - [Using Your Ecamm License or Subscription on Multiple Macs](https://support.ecamm.com/en/articles/3812806-using-your-ecamm-license-or-subscription-on-multiple-macs.md): Info about using your Ecamm software on more than one Mac computer - [Printopia Support](https://support.ecamm.com/en/articles/3216938-printopia-support.md): Details on what happened to Printopia ## iGlasses - [iGlasses User Manual](https://support.ecamm.com/en/articles/3280051-iglasses-user-manual.md): All the details on how to use iGlasses - [iGlasses Modification History](https://support.ecamm.com/en/articles/3217025-iglasses-modification-history.md): Details on iGlasses version numbers and updates - [Uninstalling iGlasses](https://support.ecamm.com/en/articles/3217019-uninstalling-iglasses.md): How to uninstall iGlasses from your Mac - [Using iGlasses in macOS Sonoma and Sequoia](https://support.ecamm.com/en/articles/8545916-using-iglasses-in-macos-sonoma-and-sequoia.md): Use this workaround for iGlasses on macOS Sonoma and Sequoia - [Using iGlasses as a Syphon Client](https://support.ecamm.com/en/articles/3217020-using-iglasses-as-a-syphon-client.md): How to use iGlasses as a Syphon client - [iGlasses Missing After Zoom Update](https://support.ecamm.com/en/articles/3889985-iglasses-missing-after-zoom-update.md): Some older versions of Zoom did not load virtual cameras like iGlasses - [iGlasses and Chrome](https://support.ecamm.com/en/articles/3640302-iglasses-and-chrome.md): Using iGlasses in Google Chrome requires the latest Chrome. - [iGlasses Compatibility with Apps](https://support.ecamm.com/en/articles/3217016-iglasses-compatibility-with-apps.md): Due to Apple security limitations, iGlasses will show up in some apps and not others. - [iGlasses Gives Error -11808](https://support.ecamm.com/en/articles/3896665-iglasses-gives-error-11808.md): What to try if you get error negative 11808 from iGlasses. - [iGlasses Shows Only Black Screen](https://support.ecamm.com/en/articles/3903822-iglasses-shows-only-black-screen.md): What to try if iGlasses is only showing black instead of camera video. ## CardRaider - [CardRaider User Manual](https://support.ecamm.com/en/articles/3280048-cardraider-user-manual.md): Everything you need to know about using CardRaider - [CardRaider Modification History](https://support.ecamm.com/en/articles/3216927-cardraider-modification-history.md): CardRaider version and updates - [How CardRaider Works](https://support.ecamm.com/en/articles/3216924-how-cardraider-works.md): Details on how CardRaider works - [CardRaider and Memory Card Readers](https://support.ecamm.com/en/articles/3216918-cardraider-and-memory-card-readers.md): Details on how CardRaider works with memory card readers - [Image Formats CardRaider Will Find](https://support.ecamm.com/en/articles/3216905-image-formats-cardraider-will-find.md): A list of image formats for CardRaider - [Uninstalling CardRaider](https://support.ecamm.com/en/articles/3216922-uninstalling-cardraider.md): How to uninstall CardRaider - [About CardRaider's Safe Mode](https://support.ecamm.com/en/articles/3216923-about-cardraider-s-safe-mode.md): Troubleshooting issues with CardRaider's safe mode